Contact Catering & Workplace Hospitality

Need a new contract catering system quickly?

Spoonfed is the trusted catering management platform for some of the world’s largest contract and B2B catering providers.

Key Spoonfed Features for Contract Catering Teams

Online Ordering Portal

Allow customers to place and manage orders easily online.

Support group and multi-slot ordering options.
Provide secure payment options for customer trust.
Customize checkout fields for better data capture.
Streamline the ordering journey for higher satisfaction.

Dashboard

The dashboard provides a comprehensive overview of your catering operations in real-time.

Monitor live order activity across all locations.
View key performance indicators at a glance.
Filter data by site, order type, or date.
Identify top customers and orders quickly.

Catering CRM

Manage all customer data, preferences, and order histories from a single location.

Store essential contact and order history details.
Track customer progress and reviews.
Identify at-risk customers and top clients.
Store crucial on-site catering facilities

Order Management

Streamline the entire order process from placement to delivery with ease.

Manage orders in real-time with live updates.
Easily handle last-minute changes and cancellations.
Generate detailed order reports for analysis.
Enhance accuracy with item selection tracking.

Quote Management

Easily create, manage, and convert quotes into confirmed orders.

Generate detailed quotes with itemized pricing.
Track quote approval status and history.
Convert approved quotes to orders seamlessly.
Monitor quote performance and success rates.

Kitchen Production

Organize kitchen tasks and production schedules efficiently for timely delivery.

Filter live orders for precise production planning.
Ensure accurate ingredient tracking and management.
Generate production reports for inventory needs.
Facilitate smooth operations with clear instructions.
Catering delivery assignment and tracking software screen.

Delivery Coordination

Manage delivery assignments and track order fulfillment effortlessly.

Assign drivers and monitor delivery statuses.
Customize delivery zones for precise service areas.
Generate delivery notes for proof of receipt.
Manage pick-up orders alongside delivery requests.
Catering invoice management software screen.

Invoice Automation

Streamline invoicing with automated updates and easy tracking.

Automatically create invoices based on orders.
Ensure accuracy with auto-updates for order changes.
Group multiple orders for consolidated billing.
Integrate seamlessly with finance systems.

Menu Management

Manage and customize menus based on customer needs and availability.

Create menus with detailed item information.
Adjust menus dynamically for different clients.
Set availability based on location and lead time.
Integrate allergen and nutritional information effortlessly.

Reports & Analysis

Access vital business data for analysis and decision-making.

Generate detailed reports on payments and orders.
Export data in Excel format for further analysis.
Analyze customer data to identify trends.

Solutions for Every Role in Contract Catering Teams

District/Regional Manager
Monitor multiple sites effortlessly with a centralized dashboard.
VP of Operations
Gain actionable insights for operational cost savings across locations.
Chief Officers
Drive growth, scalability, and profitability with comprehensive reporting and operational insights.
Director of Food & Beverage
Customize menus and track performance with ease.
Catering Manager
Manage daily orders, staff schedules, and delivery logistics efficiently.
Chef
Optimize kitchen operations and reduce waste through production planning.

The world’s leading caterers power their operations with Spoonfed

Easy to create, manage and update catering and hospitality menus.

Reduced menu update time by 47.5x

Baxter Storey catering at Osborne Clarke streamlined operations, cut admin time, and transformed menu management with Spoonfed. See what’s possible when manual processes get a modern upgrade.

Production planning and instructions for back-of-house and kitchen catering teams.

Saved days on production planning

Spoonfed transformed Sheffield University catering by cutting costs, boosting efficiency and improving service. See what’s possible when outdated systems are swapped for smart solutions.

Catering customer account and order self-management.

How Atelier Reduced Admin Time by 87%

Atelier transformed its catering operations by cutting admin time by 87%, freeing up teams for strategic work and boosting efficiency.

How Spoonfed Solves Contract Catering Challenges

At Spoonfed, we know that contract catering involves balancing quality with operational complexity. Here’s how we help you overcome the biggest challenges in multi-location catering:

Consistent Multi-Location Management
Centralize your operations with Spoonfed’s dashboard for greater coordination and efficiency.
Effective Cost Management
Reduce unnecessary expenses with robust reporting tools to monitor food and labor costs.
Enhanced Client Satisfaction
Customizable menus and efficient delivery tracking enable you to meet diverse client needs with precision.
Streamlined Staffing and Training
Spoonfed’s tools simplify onboarding, team management, and scheduling, helping you foster strong teams.

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